Terms and Conditions

  • Payment to be made by cash on return of your ironing. Clients will be informed via text message of the final cost, prior to the return of the ironed garments.

 

  • There is a minimum order value of £11.00. If your order falls below this amount you will still be charged £11.00.

 

  • We will collect and return your ironing at the mutually agreed time. If nobody is in at these times, an additional charge of £2 will be added to your bill to cover each additional journey. However, if the client knows they will be unavailable and pre-arranges an alternative pick up or drop off time, then there will be no additional cost as no extra journey was needed.

 

  • Ironing can be dropped off or collected directly from our business by prior arrangement, but no discount will be offered.

 

  • In the unlikely event of any garments being damaged we will compensate to a maximum of £35.00 per item.

 

  • Occasionally, due to unforeseen circumstances, we may not be able to collect or return your garments at the agreed time. If this happens you will of course be advised and an alternative delivery time agreed.

 

  • None of the data that we collect is passed on to third parties.

 

  • During holiday periods we may suspend the service for up to 2 weeks. You will be given 4 weeks notice of this.

 

  • We reserve the right to refuse any customer that fails to agree to the above terms and conditions.